Introduction

Welcome to Tikko.lk. These terms govern your use of our website and your relationship with Tikko Digital Solutions (Pvt) Ltd. By accessing and using our services, you agree to these Terms and Conditions. If you do not agree, please refrain from using the website.

Use of the Site

Tikko.lk provides its services for personal use, and by accessing the site, you agree to comply with all the terms listed. The website is free to use, and by doing so, you acknowledge these terms and conditions.

Amendments

We may occasionally update these terms without prior notice. Please review the terms periodically to stay informed of any changes.

Promotions

All promotions are limited to specific terms mentioned during the promotional period. We reserve the right to modify or cancel any promotion at our discretion.

Exclusions of Service

Tikko.lk is an online digital ticketing platform, and our services do not include physical delivery of products. Any internet connectivity required to access our site is your responsibility, and we are not liable for telecommunication or other costs.

Intellectual Property

All content on Tikko.lk is protected by copyright, trademarks, and other intellectual property rights. You may view and use content for personal use but are prohibited from reproducing, modifying, or distributing it without permission.

Limitations

You may not use the site for unlawful purposes or violate any applicable law. Tikko.lk reserves the right to refuse or remove any posted material.

Third-Party Websites

We are not responsible for the availability or content of external websites linked through Tikko.lk. If you choose to engage with third-party services, it is at your own risk.

Suspension or Cancellation of Registration

We reserve the right to suspend or terminate your registration if we believe you are in breach of these terms.

Order Placement

By purchasing tickets on Tikko.lk, you agree that the availability of the event or service is subject to the discretion of the event organizer. We reserve the right to cancel or refuse orders if terms are violated.

Liability

Tikko.lk offers its services without warranties or guarantees. While we strive to maintain high standards, we cannot guarantee fault-free service at all times. We are not liable for any indirect or consequential damages, including loss of data or revenue, arising from the use of the site.

Price and Payments

All ticket prices are listed on the site and are final at the time of purchase. Payment can be made via credit/debit card. Upon confirmation, tickets are sent digitally, and no physical products will be dispatched.

E-Vouchers

E-vouchers are redeemable on Tikko.lk only and cannot be exchanged for cash or other vouchers. Voucher balances must be used for ticket purchases.

Refund Policy

Cancellations and Refunds

• Order Cancellations: Once a ticket purchase is confirmed, cancellations are not allowed. In the event of cancellation by the event organizer, a refund will be processed.
• Refund Eligibility: Refunds will only be processed if the event is canceled by the organizer, or if an error occurred during purchase.
• Method of Refund: Refunds will be issued using the original payment method. Please allow up to 7 working days for the refund to be processed.
• Non-Refundable Purchases: Due to the nature of digital products, tickets purchased on Tikko.lk are generally non-refundable unless otherwise specified by the event organizer.

    Contact Us

    For any queries regarding refunds or cancellations, please reach out to us via the contact form on Tikko.lk or email us